🧵 Materials & Quality
What materials are Jhanki blouses made of?
Our blouses are thoughtfully crafted using a curated selection of premium fabrics — including cotton, hakoba, velvet, handwoven cotton, artificial silk, pashmina silk, and raw silk. Each material is carefully chosen for its unique texture and elegance, designed to elevate your wardrobe with both style and comfort. Known for their softness and breathability, these fabrics ensure all-day ease, making every blouse a perfect blend of everyday wearability and timeless artistry.
🧵 Orders & Shipping
How long does it take to receive my order?
Your order will be dispatched within 4-5 business days. Delivery typically takes 5-7 working days across India, depending on your location.
Do you offer Cash on Delivery (COD)?
Currently, we do not offer Cash on Delivery (COD) as a payment option. We accept secure payments through debit/credit cards, UPI, net banking, and digital wallets.
What if my package gets delayed or lost?
At Jhanki, we take all necessary steps to ensure your package reaches you safely and on time. However, unforeseen delays can sometimes occur due to external factors such as courier issues or weather conditions.
If your package is delayed:
– We will monitor the status of your shipment and keep you updated with any information.
– You can always track your package using the tracking link we provided.
If your package is lost:
– Please contact us immediately at Jhankiofficial@gmail.com.
– We will initiate an investigation with the courier service to locate your package, and if we confirm it is lost, we will arrange a replacement or refund as necessary.
We’re here to ensure your shopping experience is smooth and worry-free!
Do you offer international shipping?
Currently, we only offer shipping within India. However, we are planning to expand and will be introducing international shipping options in the future. Stay tuned for updates!
How do I track my order?
Once your order is dispatched, you’ll receive a tracking email. You can follow your order at every stage using the tracking link provided.
🧵 Returns & Exchanges
What is your return policy?
At Jhanki, every piece is carefully quality-checked before dispatch. Since most of our blouses are free-size and designed for flexible fitting, we do not offer returns for reasons related to size or personal preference.
However, if you receive a product with a genuine defect, we’re here to help! In such cases:
- Please record an uncut video starting from the moment you unbox the parcel — this helps us ensure the issue was present from the start.
- If the product is confirmed defective due to our fault, we will gladly arrange an exchange or accept a return at no extra cost.
Your satisfaction means a lot to us, and we stand by the quality of our products.
How do I place a return or exchange request?
Please visit our Returns & Exchanges page and submit your order details or contact our support team on WhatsApp for assistance.
What is your refund policy?
At Jhanki, we do not offer refunds.
Each of our products is carefully handcrafted and quality-checked before dispatch. Since most of our designs are free-size and our focus is on delivering premium, well-described items, we encourage customers to review product details thoroughly before placing an order.
In case of a genuine defect or incorrect item, we are happy to offer an exchange after proper verification.
Our team is always here to assist you and ensure you have a smooth shopping experience.
What if I receive a defective product?
At Jhanki, we ensure that each product undergoes a strict quality check before dispatch. If you receive a defective item, we are here to help!
What to do:
– Please record an uncut video starting from the moment you unbox the product. Make sure the video shows the issue clearly.
– Share the video with us at jhankiofficial@gmail.com.
Once we verify the defect, we will either arrange for an exchange or take the product back for a refund depending on the situation.
We apologize for any inconvenience caused and will ensure the issue is resolved promptly.
🧵 Product & Sizing
How do I choose the right size?
Our blouses are designed in free size to provide flexibility and comfort. The ready size generally fits chest measurements from 36 inches, with an inside margin that can stretch up to 38 inches (and in some cases, up to 44-46 inches).
To choose the best fit:
– You can comfortably choose sizes 34, 36, 38, 40, 42, or 44 based on your usual measurements and the fitting you prefer.
– The fabric’s flexibility ensures that it can comfortably fit within this size range, providing a perfect balance of style and ease.
If you’re unsure, our flexible sizing will ensure that you get the right fit for maximum comfort!
Are your products ready-to-ship or made-to-order?
Most of our designs are ready-to-ship. However, some exclusive pieces are made-to-order, and shipping times will be mentioned on the product page.
🧵 Payments & Safety
Is it safe to shop at Jhanki?
Absolutely! We use SSL encryption to ensure your data is fully protected. Payments are processed securely through trusted gateways like Razorpay, PayTM, UPI, and more.
Which payment methods do you accept?
We accept payments via debit/credit cards, UPI, net banking, digital wallets, and more. COD is not available for now.
🧵 Other Questions
Can I modify or cancel my order after placing it?
You can request changes within 12 hours of placing your order by contacting our support team. After this period, we can’t guarantee modifications as the order may already be processed.
How can I contact the Jhanki team?
You can reach us via:
📞 WhatsApp: +91 8910819448
📧 Email: jhankiofficial@gmail.com
Or visit our Contact Us page for more options.